Payment Policy

Accepted Payment Methods

At TurboNet 2.0, we accept the following payment methods for your convenience:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

All payments are processed securely through our platform with 256-bit SSL encryption. Your financial information is never stored on our servers.

Currency

Prices are displayed in your country's local currency. Your card or account will be charged in the currency corresponding to your location. If your bank uses a different currency, a small conversion fee may be applied by your bank.

Payment Processing

The charge is made at the time of purchase. You will receive an order confirmation email immediately after completing your purchase. If you do not receive the confirmation email within 30 minutes, please check your spam folder or contact us at info@turbonet.mx.

Security

Your security is our priority. All transactions are protected by:

  • 256-bit SSL encryption
  • Secure processing through Shopify Payments
  • PCI DSS compliance
  • 3D Secure verification for added protection

We will never ask for payment information via email, phone, or social media.

Pre-authorizations and Temporary Holds

In some cases, your bank may show a pre-authorization or temporary hold before the final payment is processed. This hold automatically disappears within 3 to 5 business days. You will not be charged twice.

Payment Issues

If your payment is declined, we recommend:

  1. Verifying that your card details are correct
  2. Checking that you have sufficient funds
  3. Contacting your bank to authorize the transaction
  4. Trying another payment method

If the problem persists, please contact us at info@turbonet.mx and we will help you resolve it.

Refunds

Refunds are processed to the original payment method within 10 business days of approval. For more information, please consult our Returns Policy.

Contact

If you have any questions about payments or charges, please contact us at:
info@turbonet.mx

📍 Calle Til·lers 5, Argelaguer, Girona, 17853, Spain